Workflow: Support Agent with Escalation
Automated routine and clear handoff
Answer common questions and escalate to a human when the situation calls for it. Structured prompt with steps, output fo…
Engenheira de Prompt
Transformo processo manual em fluxo de IA que o time usa todo dia.
17 published prompts · na PromptHub desde May/2026
Fernanda atua como Engenheira de Prompt e trabalha com IA aplicada ha cerca de 5 anos. Hoje foca em prompt engineering e rag, ajudando times a sair do teste isolado e colocar IA dentro do processo. Compartilha na PromptHub AI os prompts e agentes que usa no dia a dia em Porto Alegre.
Automated routine and clear handoff
Answer common questions and escalate to a human when the situation calls for it. Structured prompt with steps, output fo…
Automated routine and clear handoff
Label the sentiment of a list of comments with justification. Structured prompt with steps, output format, and quality c…
Automated routine and clear handoff
Check whether a deliverable meets the defined criteria before approving it. Structured prompt with steps, output format,…
17 published
Automated routine and clear handoff
Answer common questions and escalate to a human when the situation calls for it. Structured prompt with steps, output fo…
Automated routine and clear handoff
Label the sentiment of a list of comments with justification. Structured prompt with steps, output format, and quality c…
Automated routine and clear handoff
Check whether a deliverable meets the defined criteria before approving it. Structured prompt with steps, output format,…
Automated routine and clear handoff
Flag conflicting clauses between two versions of a contract. Structured prompt with steps, output format, and quality cr…
Automated routine and clear handoff
Summarize long documents in layers, from the big picture to the details. Structured prompt with steps, output format, an…
Automated routine and clear handoff
Build few-shot examples that actually teach the expected pattern. A structured prompt with steps, output format, and qua…
Automated routine and clear handoff
Check whether a model’s answer is supported by the provided material. Structured prompt with steps, output format, and q…
Automated routine and clear handoff
Write an agent system prompt with clear boundaries and tone. Structured prompt with steps, output format, and quality cr…
Automated routine and clear handoff
Spot conflicting clauses between two versions of a contract. Structured prompt with steps, output format, and quality cr…
Automated routine and clear handoff
Turn technical errors into messages end users can actually understand. Structured prompt with steps, output format, and …
Automated routine and clear handoff
Carry context from one step of the workflow to the next without losing anything. Structured prompt with steps, output fo…
Automated routine and clear handoff
Summarize long documents in layers, from the big picture to the details. Structured prompt with steps, output format, an…
Automated routine and clear handoff
Check whether a model response is supported by the provided material. Structured prompt with steps, output format, and q…
Automated routine and clear handoff
Verify whether a deliverable meets the defined criteria before approving it. Structured prompt with steps, output format…
Automated routine and clear handoff
Label the sentiment of a list of comments with justification. Structured prompt with steps, output format, and quality c…
Automated routine and clear handoff
Generate ideas organized by criteria, not a random list. Structured prompt with steps, output format, and quality criter…
Automated routine and clear handoff
Test an agent by simulating ambiguous, non-standard requests. Structured prompt with steps, output format, and quality c…